Shipping Info
UK DELIVERY TIMES AND COSTS
Standard delivery (2nd class Royal Mail - (DELIVERY TIMES NOT GUARANTEED) - £3.99
Express delivery (1st class Royal Mail - (DELIVERY TIMES NOT GUARANTEED) - £5.99
Special Delivery (Royal Mail Special Delivery - orders must be placed before 11am) excluding weekends - £7.99
All shipping details are a guideline only.
Special Delivery (Royal Mail Special Delivery - orders must be placed before 11am) excluding weekends - £7.99
All shipping details are a guideline only.
We do not ship on weekends so please keep this in mind when placing an order.
All orders placed after 11am will be sent the next business day.
From time to time we have days where we can’t ship any orders due to events we are working on. We will add these dates to our homepage, please double check these dates as they do change.
We can offer courier delivery for urgent orders on request, please email info@hopscotchparties.co.uk for more information and prices.
Please note our orders are not sent via tracked services except for special delivery. If you you would like your order tracked with either standard or express shipping options please contact us via email info@hopscotchparties.co.uk
Please note our orders are not sent via tracked services except for special delivery. If you you would like your order tracked with either standard or express shipping options please contact us via email info@hopscotchparties.co.uk
INTERNATIONAL SHIPPING RATES
We ship Worldwide! Shipping rates differ according to weight and location. Price given at checkout.
SAFE PLACE
Customers who choose for parcels to be delivered to a 'safe place' i.e a shed, neighbour, porch etc. This 'safe place' is customers responsibility, we cannot accept responsibility for loss, theft or damage once items have been delivered.
SHIPPING QUERIES
We put a lot of trust within shipping companies to deliver your goods on time and in good condition.
If you have a query about an order you have not received in the timescale expected please email us at info@hopscotchparties.co.uk. Please notify us as soon as possible int he event of a delay to the selected service and we will investigate and try to resolve, unfortunately we cannot be accountable for delayed items.
If you do not want your items or they are delivered after your desired date due to shipping reasons out of our control, please do not accept the parcel this will then get sent back to us free of charge.